This article answers common questions administrators have when managing users, teachers, rosters, and school settings in Classkick.
1) Can admins remove a teacher or student from the school?
Yes. Go to Manage Users, select the teacher, and click Remove from Organization.
NOTE: Removing a user will not delete their account. The account will still exist, but the user will no longer be associated with your school.
2) Can admins remove multiple students at once?
Yes. In Manage Users, filter by Student, select multiple students, and remove them from the organization.
This article gives more information: Remove Teachers or Students
3) What happens when admins remove a student from the school?
The student account will not be deleted.
The student will simply no longer belong to your school organization.
4) Can students belong to multiple schools?
Yes. A student account can belong to multiple organizations.
5) Is there a way to Archive students?
There is no official way to archive students. However, admins can remove students.
6) Can admins create, edit, or delete rosters for teachers?
No. Only the teacher can create or delete a roster within their account.
An admin cannot add or remove students from a teacher's rosters.
Admins can help by adding students to the school organization.
7) What happens to rosters when a teacher leaves the school?
Rosters remain active unless the teacher hides or deletes them. If a teacher leaves the school, but did not delete their rosters, the assignments will still appear on the students' dashboards.
Admin cannot hide or remove a teacher's rosters.
Please Submit a Support Request with the teacher's email address and our team can hide the rosters.
8) Can admins transfer a roster to another teacher?
Rosters cannot be transferred.
If a new teacher needs to own the roster:
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Add the new teacher as a co-teacher to the roster.
This will give the new teacher access to the work that has already been completed.
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The new teacher can create new rosters.
This way, the new teacher can have total control of the roster moving forward.
Submit a Support Request with the email address for the original teacher and the new teacher and our team can assist with this.
9) Can admins add themselves to a teacher's roster?
Only the teacher can add an admin as a co-teacher on a roster.
10) How many admins can a school have?
There is no limit. A school can have as many admins as needed.
See this article for information how to add an admin: Add, Switch, or Remove Classkick Admin
11) What happens if the main admin leaves the school?
Another admin can remove the main admin from the organization.
If there was only one admin, Submit a Support Request and our team can add the new admin.
12) Can admins see student assignments and work?
Admins can view assignments if they are added as a co-teacher or if the teacher shares the student work.
13) Can admins change the school name?
Submit a Support Request and our team can update the name.
14) Can admins log in as a teacher and see their assignments, rosters, etc.?
An admin cannot log in as the teacher.
An admin can be added as a co-teacher to access specific rosters and the students' work.
15) Is there a way to export a list of users?
Admins can view users in the Manage Users tab, but there is currently no way to export the list.
Submit a Support Request and our team can send an exported list.
16) Can admins reset a users' password?
Yes Admins can reset the password for a teacher or student under the Manage Users tab.
To reset the password:
1. Go to the Manage Users tab.
2. Click a student or teacher's name.
3. Click RESET PASSWORD.
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