Teacher Subscription FAQs

1) How do I purchase Classkick Pro?

Pay by credit card in your account.

1. Click Profile > PLAN.

2. Click UPGRADE.

You can also pay with P.O. by visiting our order page.

2) Will I be notified before each auto-renewal? How will I know when I will be charged?

You will receive a reminder a week before each payment (either annually or monthly). This reminder will be sent to the billing email address on file. Please reach out to [e-mail]  if you need the billing address changed.

If you still do not see the email, please be sure to check your spam folder, looking for an invoice from Classwork Co using Stripe invoicing.

3) How do I cancel my membership?

1. Click Profile. 2. Click Plan.

3. Click CANCEL PRO.

4) How do I change my payment information?

1. Click Profile. 2. Click Plan.

3. Click UPDATE PAYMENT INFO.

5) How do I get a refund?

Please click here to learn more about our refund policy. If you qualify for a refund, reach out to [e-mail] with the email address you use for Classkick. If you have purchased an individual Pro Teacher account and have switched over to your school's account, make sure to CANCEL your individual subscription under Profile and Plan so that you do not continue to get charged.

6) Where do I find my invoice?

You will be emailed an invoice after each payment. Please be sure to check your spam folders if you do not see it. If you still do not see your invoice/receipt, please contact us at [e-mail] with the email address you use for your Classkick account and the month you need the invoice for.  

If you need additional assistance: Submit a request here.